Return & Exchange Policy

At MyTruckPoint, we make sure you get the right product that you are satisfied with. Our return and exchange policy is easy and hassel free. If you are not happy with your puchase, you have 30 days from your puchase date to exchange or return.

Most of our products are returnable as long as its in original condition with all packaging, parts, accessories, paperwork. It has to be in new and unused condition.

30 days Return Policy.

You can do a return with MyTruckPoint in few simple steps. Before you send the return, make sure there is a MRA label and shipping label attached to the box. Return without a MRA label is not eligible for a refund or exchange.

Restocking Fees

Products that are returned have a 15% restocking fee. There will be return shipping cost that the customer will be responsible for as well.

Non-Returnable Products

Some products are non-returnable. Special orders, custom to made and custom painted are non-returnable.

Exchange Policy

You can exchange an item that is in original condition with all packaging, parts, accessories, paperwork. It has to be in new and unused condition.

Return Shipping Cost

If there is a manufacture defect or an error from our end, we will pay for return shipping otherwise the customer is responsible for it.

Received Wrong Product

Please make sure the part number on the receipt and on the box is same. If it does not match with what you ordered, please contact us at 1-800-292-4173.

We will arrange a return for an incorrect part and ship you the correct one.

Start New Return

Get $15 for Truck Accessories at MyTruckPoint

FREE SHIPPING

Free shipping in Canada! EXCEPT remote locations

SUPPORT

Contact us at support@mytruckpoint.ca

30 DAYS RETURN

Return it within 30 days for an exchange.

100% PAYMENT SECURE

We ensure secure payment with PEV

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