If this product qualifies for a discount, it will be automatically applied at checkout. Please note that not all products are eligible for discounts.
Exclude Oversize Items. MyTruckPoint offers Free Shipping on majority products in USA & Canada for orders over $99. However, there are certain locations where we are not able to offer Free Shipping but we try to ship with the lowest rates possible. Orders placed before 2 PM are usually processed the same day.
For Price Match Just Chat with live agent or email us at support@mytruckpoint.ca
Heavy and big items do not qualify for Free Shipping. Some products are oversized and cannot be shipped through standard shipping. These products will not have a Free Shipping icon but you will be able to check out as Free shipping; however, if there is any additional cost you will be informed by our sales team before the item is shipped. If you do not wish to pay additional shipping cost, you have the option to cancel the order and request a full refund. Packages that weight more than 150 lbs are LTL Packages. Packages Lenght more than 165 inches in length and girth combined are LTL Package. Packages can be up to 108 inches in length to qualify for small package, However please note some package may have over-size fees applied to it. For more info please contact us on 1-800-292-4173.
BACKRACK(TM) products are manufactured exclusively in North America at our Oakville, Ontario manufacturing facility. Outsourcing jobs offshore is not part of our corporate culture. We feel that in order to control quality and maximize efficiency, a hands-on approach to manufacturing must be followed. Some of our competitors design or copy products and hand them off to a third-party manufacturer to add to their assortment of products. At BACKRACK(TM), we have been manufacturing quality truck racks since 1988. We have focused on our core product line and, as a result, our processes are lean and efficient. This has enabled BACKRACK(TM) to offer competitive pricing, superior quality, and fast turnaround times for our dealers and distributors. We are emotionally invested in our products, our company, and our reputation. When third party manufacturers build products, that level of commitment is lost. BACKRACK(TM) products are available wherever truck accessories are sold across North America. With warehouse locations in Ontario, New York, and California, our product is never far from where you need it. Our extensive network of Distributors and Dealers ensure that BACKRACK(TM) products are available for installation on your truck immediately or, within a few days. Be sure to ask for BACKRACK(TM) products by name and please, don't be fooled by cheap imitations. Only BACKRACK(TM) products have the BACKRACK(TM) trademark on the product.
At MyTruckPoint, we aim to make your shopping experience seamless. Here's a quick guide to our shipping policy:
Some of the oversize Example
-Oversize Toolbox or Tanks
-Drop in Bed liners
-Wheel to Wheel Step bar & Running Boards
-Large Roof Cargo Box
-Heavy Bumpers
-Oversize Roof Tent
-Large gas tank
- Oversize Grille Guards
- Fifth Wheel Hitch
Shipping for Returns
Follow the return instructions on our website to avoid delays or eligibility issues.
Cancellations – In-Stock Items
Cancellations – Backorder/Special Order Items
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Definitions
Core Fees
If you have any questions or need assistance, please reach out to us at 800.292.4173 or support@mytruckpoint.ca.
At MyTruckPoint, we aim to make your cancellation and refund process quick and easy. Our goal is for you to be satisfied with every step of the experience.
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Returns
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Refunds
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Exchanges
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Shipping for Returns
Follow the return instructions on our website to avoid delays or eligibility issues.
Cancellations – In-Stock Items
Cancellations – Backorder/Special Order Items
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Definitions
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Delivery Estimates
We can provide estimated delivery times, but factors like international shipping may cause delays.
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Gift Cards & Store Credits
We want to make your experience with MyTruckPoint as seamless as possible. For help, contact us at support@mytruckpoint.ca or call 800-292-4173.
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