Exclude Oversize Items. MyTruckPoint offers Free Shipping on majority products in USA & Canada for orders over $99. However, there are certain locations where we are not able to offer Free Shipping but we try to ship with the lowest rates possible. Orders placed before 2 PM are usually processed the same day.
Heavy and big items do not qualify for Free Shipping. Some products are oversized and cannot be shipped through standard shipping. These products will not have a Free Shipping icon but you will be able to check out as Free shipping; however, if there is any additional cost you will be informed by our sales team before the item is shipped. If you do not wish to pay additional shipping cost, you have the option to cancel the order and request a full refund. Packages that weight more than 150 lbs are LTL Packages. Packages Lenght more than 165 inches in length and girth combined are LTL Package. Packages can be up to 108 inches in length to qualify for small package, However please note some package may have over-size fees applied to it. For more info please contact us on 1-800-292-4173.
This offer is valid for selected Product. Auto Discount will be applied to the checkout. Not all product are eligible for discount. If the product is eligible then auto discount will be applied in checkout.
At MyTruckPoint we want our customers to have the best deal that they can get. We work hard to get them the price that saves some money for them. However, there are a few things that need to be considered.
- Part must be in stock with competitor to qualify for price match.
- All customers can participate in a price match & price beat offer.
- Amazon.ca. Yes, we price match with Amazon and we thank you for supporting Canadian Company. (Exception, not all products are eligible for price match and price beat, However, 99% we will beat at Amazon.ca as well)
- We do price beat by 5% of the price difference, not beat the price by 5%. You get 5% off for whatever price difference you find as advertised online or in-store. We like to be very clear with our customers about how this works and if you are not sure how the price beat works please give call us 800.292.4173 or chat with us.
- If you are our current customer, you get an additional 5% and we beat by 10% of the price difference.
- You cannot combine 2 offers such as price beat and any other promotion, however, you are eligible to get any of the lowest offers.
- We do price match with any genuine competitors.
We love to help our customers to the best we can, However, some of this vendor does not qualify for price match and price beat:
Exclude Vendors Such as -
- United States Retailer and Online Stores. (Give us a call and we will do our best)
Note: We do carry lots of products in our store and if you don’t find anything listed on our website please talk to us and we will give you the best quote.
The Weigh Safe True Tow Middleweight Weight Distribution hitch is the best in the world!
With our patented technology and companion app, you'll never have to guess if you have your hitch correctly set up and your trailer properly loaded. Instead of spending time crawling around with a tape meausre, spend more time exploring the great outdoors.
The Middleweight comes in 4", 6", 8", and 10" drop lengths for a 2" or 2.5” receiver size. You can choose between spring arms for trailers up to 8,500 lbs or 12,500 lbs.
The Weigh Safe True Tow Line of Weight Distribution Products are the only ones in the world that completely take the guess work out of proper weight distribution. With our guage you're be able to measure both your trailers tongue weight and know exactly how much weight you need to redistribute from the tongue
To make achieving proper weight distribution even easier we provide a companion phone app. Simply answer a few questions and the app will tell you exactly how to adjust the hitch's live adjustment screww to achieve proper weight distribution.
The True Tow Middleweight is made of high-strength steel and strong enough to tow any small or medium sized trailer. Depending on the installed spring arm, the Middleweight is rated for either 8,500 lbs or 12,500 lbs.
You can order your hitch Keyed Alike - which comes with a hitch locking pin or with a lock set that includes the hitch locking pin, a coupler latch lock, and a pad lock.
Both options are keyed to match your Dual Pin Slider Lock - so you only need one key for all of your locks!
A built-in scale to measure both tongue weight to ensure 10-15% of GTW and distributed tongue weight to truly give you a distributed towing system.
A live adjustment system built into the head assembly with an internal pivot point for quicker and easier installation. With the ability for anytime adjustment, this feature will save you a significant amount of time.
Easy height adjustment with 1.25” hole increments for more accurate height adjustment which means no more torquing bolts!
DTW (Distributed Tongue Weight) tool application for smartphones (android and IOS) or available on our website to set up the highly accurate distributed system. This tool outputs a DTW that the Weigh Safe gauge on the hitch will read when distributed correctly.
Truly distributes the tongue weight of the trailer between the back axle of the tow vehicle, and the axle(s) of the trailer and returns the lost weight off the front axle. This provides a safer and smoother ride.
Provides anti-sway friction areas that help reduce sway caused by wind or passing vehicles. These areas reside in the sway bar connection points in the head assembly and the trailer bracket connection points. The hitch head assembly, spring arms and trailer brackets are all vital components to aid in reducing trailer sway.
The True Tow™ Weight Distribution Hitch – Middleweight can be easily interchanged between different tow vehicles and trailers so you can put trailer brackets on as many trailers as you want!
SHIPPING AND DELIVERY
MyTruckPoint offers Free Shipping on majority products in USA & Canada for orders over $99. However, there are certain locations where we are not able to offer Free Shipping but we try to ship with the lowest rates possible. Orders placed before 2 PM are usually processed the same day.
Most of the products that are in stock are shipped Same Day or within 1-2 business days. There are certain products that are custom made to order which requires manufacturing time.
Please allow at least 2 to 5 business days once the order is shipped to you. Shipping Carriers such as Purolator, FedEx. Loomis Express.
_______
SHIPPING CARRIERS
We use the top carriers such as Purolator and FedEx, Loomis Express.
_______
FREE SHIPPING
Enjoy Free Shipping on orders over $99. We offer Free Shipping on most of the products. However, some products that are heavy and big in size cannot be shipped through a regular delivery system and requires additional shipping charges. MyTruckPoint will not cover any exceptionally high shipping charges. The customer will be responsible for those additional charges. Free Shipping is a cost that is covered by MyTruckPoint to help our customers with their purchase but not all the products and locations are eligible for Free Shipping. We do not ship to APO/FPO.
_______
PO BOX Address:
Shipping Limitations: Unfortunately, the majority of our products are too large to be shipped to P.O. Boxes. As a result, we do not accept orders with P.O. Box addresses. If a P.O. Box is provided along with a full physical address, we will use the physical address for shipping. Please ensure you provide a valid physical address to avoid delays in processing your order. If you have any concerns or need assistance, feel free to reach out to our customer support team.
_______
Payment Disputes and Chargebacks:
In the event of any payment disputes or credit card chargebacks related to an order, it will be considered a default on the payment owed to MyTruckpoint.
MyTruckpoint retains the right to forward defaulted payments in full, along with any outstanding debts to MyTruckpoint, to a collections agent. A 30% collection fee may apply.
_______
Special Order or Backorders:
Our goal is to fulfill all special orders or backorders within the same general shipping timeframe. While we strive to absorb additional shipping costs to assist our customers, some parts may require extra fees.
Cost Considerations: We make every effort to absorb as much of the special order fees as possible to enhance your ordering experience. However, if we are unable to cover the entire cost, we will promptly contact you. At that point, we'll provide a detailed quote for the additional fees before proceeding with the special order. You will then have the option to proceed with the order or cancel it.
Order Modification Notice: Once a special order is placed, cancellation may not be possible. We advise careful consideration before placing a special order. If you have any questions or concerns, feel free to contact our customer support team for clarification and assistance.
_______
Refusal of Shipment:
Customers who decline the delivery of a fulfilled order will receive a refund for the order's cost, subject to deductions for any freight costs incurred by MyTruckpoint and applicable restocking fees.
Please note that this policy does not apply to special order items, which are non-returnable.
_______
Oversize Item LTL FREIGHT
Heavy and big items do not qualify for Free Shipping. Some products are oversized and cannot be shipped through standard shipping. If there is any additional cost you will be informed by our sales team before the item is shipped. If you do not wish to pay additional shipping cost, you have the option to cancel the order and request a full refund. Packages that weight more than 150 lbs. are LTL Packages. Packages Length more than 165 inches in length and girth combined are LTL Package. Packages can be up to 108 inches in length to qualify for small package, However please note some package may have over-size fees applied to it. For more info please contact us on 800.292.4173.
We will make every effort to absorb as much of the LTL shipping cost as possible. In the event that we cannot fully cover it, our customer service team will contact you to discuss additional shipping charges. If you choose not to proceed with the additional charges, you have the option to cancel your order and receive a full refund.
Examples of oversized items include:
_______
Warranty Policy
Manufacturer Products warranties these products against original defects in materials or workmanship for as long as the original purchaser owns the installed vehicle. This warranty excludes damage from accident, misuse, neglect, improper installation, fire, vandalism, or any form of abuse. Manufacturer will, at its sole discretion, repair or replace any product covered by this warranty. It is a parts-only warranty, and repair or replacement is the sole obligation and remedy for a defective product. Labor, installation, painting, incidental damages, shipping, and handling costs are not reimbursed. Paint or painting of our products is not warranted for all Manufacture. If Manufacture choose to replace a defective part, the end consumer may be responsible for any occurring freight cost or a handling fee of up to $25.00 at our discretion. Manufacturer assumes no liability for incidental or consequential damages, including property damage or personal injury, resulting from the use or misuse of this product.
_______
FREE SHIPPING EXCEPTION LOCATION
- Yukon Territory
- Northwest Territory
- Nunavut
- Alaska
- Hawaii
- Puerto Rico
- other U.S. Territories
True Return & Exchange Policy
At MyTruckPoint, we make sure you get the right product that you are satisfied with. Our return and exchange policy are easy and hassle-free. If you are not happy with your purchase, you have 30 days from your purchase date to exchange or return.
Most of our products are returnable as long as its in their original condition with all packaging, parts, accessories, paperwork. It has to be in new and unused condition.
No Restocking Fees on Exchanges
You get the lowest price guarantee. If you find a lower price we will price beat the price by 10% of the price difference or 5% on the price.
Returning An Item
Step 1: Call Us at 800.292.4173
Step 2: Receive a Return Authorization Number (RMA)
Step 3: A Return Information will be provided to you. So pack & ship it back to us with both RMA label and return shipping label on the box.
Step 4: Received a Refund or Exchange
___________________________
Restocking Fees
Products that are returned have a 20% restocking fee. There will be return shipping costs that the customer will be responsible for as well.
-We will waive the restocking fees if we made a mistake or you're received a defective product.
-We will also waive the restocking fees for and exchange of the equivalent product.
___________________________
Non-Returnable Products
Some products are non-returnable. Special orders, Made to order, custom painted are non-returnable.
___________________________
Payment Disputes and Chargebacks:
In the event of any payment disputes or credit card chargebacks related to an order, it will be considered a default on the payment owed to MyTruckpoint.
MyTruckpoint retains the right to forward defaulted payments in full, along with any outstanding debts to MyTruckpoint, to a collections agent. A 30% collection fee may apply.
___________________________
Refusal of Shipment:
Customers who decline the delivery of a fulfilled order will receive a refund for the order's cost, subject to deductions for any freight costs incurred by MyTruckpoint and applicable restocking fees.
Please note that this policy does not apply to special order items, which are non-returnable.
___________________________
Received Damage Products
Policy: Customers must report any damage to received parts within 10 business days of receipt to initiate a claim.
Failure to report damages within 10 days will result in loss of coverage for the damaged parts. Upon receiving the report, we'll assess the damage and take appropriate action.
Responsibility: It is the customer's responsibility to report damages promptly to facilitate timely resolution and coverage.
___________________________
Exchange Policy
You can exchange an item that is in original condition with all packaging, parts, accessories, paperwork. It has to be in new and unused condition.
___________________________
Warranty Policy
Manufacturer Products warranties these products against original defects in materials or workmanship for as long as the original purchaser owns the installed vehicle. This warranty excludes damage from accident, misuse, neglect, improper installation, fire, vandalism, or any form of abuse. Manufacturer will, at its sole discretion, repair or replace any product covered by this warranty. It is a parts-only warranty, and repair or replacement is the sole obligation and remedy for a defective product. Labor, installation, painting, incidental damages, shipping, and handling costs are not reimbursed. Paint or painting of our products is not warranted. If we choose to replace a defective part, the end consumer may be responsible for any occurring freight cost or a handling fee of up to $25.00 at our discretion. Manufacturer assumes no liability for incidental or consequential damages, including property damage or personal injury, resulting from the use or misuse of this product.
___________________________
Return Shipping Cost
If there is a manufacturing defect or an error from our end, we will pay for return shipping otherwise the customer is responsible for it.
___________________________
Received Wrong Product
Please make sure the part number on the order receipt and on the box is the same. If it does not match with what you ordered, please contact us at 800.292.4173.
We will arrange a return for an incorrect part and ship you the correct one.
___________________________
Can I cancel the order I just placed?
Please contact us on 800.292.4173 or chat or Email support@mytruckpoint.ca within 30 minutes and we will do order best to cancel the order. However, once it leaves our warehouse and we are not able to cancel the order then the buyer is responsible for shipping the item back and may be subject to a 20% Restocking Fee.
Thanks for subscribing!
This email has been registered!
